Who we are
Aldano Group LLC provides tax preparation and accounting services in Miami, Florida. This policy describes the information we collect through www.sylvananogueira.com and, where applicable, when providing our services; how we use it; with whom we may share it; and how we protect it.
Information we collect
- Information you provide: your name, email address, telephone number, and the content of your communications when you complete a form, schedule an appointment, or contact us.
- Technical information: depending on the website’s configuration and the tools used, we may collect your IP address, browser type, device information, pages visited, and the date and time of access.
- Client information: when you engage our services, we collect necessary personal and financial information, such as Social Security numbers or ITINs, income information, and tax documents. This information is received through our secure portal, separate from the website’s public forms.
Do not submit Social Security numbers, ITINs, banking information, or tax documents through public contact forms. Please use the secure portal we designate to share this information.
How we use information
We use information to respond to inquiries, schedule appointments, provide our services, meet our legal obligations, and improve the website’s functionality. With your consent, where appropriate, we may also send communications about our services. You may request to stop receiving promotional communications at any time.
Sale and third-party marketing
We do not sell your personal information or share it with third parties for their own marketing purposes.
With whom we share information
We may share necessary information with providers that help us deliver our services and operate the website, such as web hosting, email, tax software, and secure portal providers. We may also share information with tax authorities to file returns or carry out other authorized activities, or when permitted or required by law.
The use and disclosure of tax return information are subject to applicable legal restrictions. When specific consent is required, we will obtain it separately. This policy does not replace that consent.
Cookies and analytics tools
This website does not use advertising cookies or analytics and tracking tools. Only technical cookies required for WordPress to work may be set, for example to protect forms against spam or to keep the site administration session active.
To display fonts and some features, the website loads files from third-party providers (Google Fonts, Fontshare, Cloudflare and jsDelivr), and Instagram thumbnails are loaded from Meta servers. These providers may receive your IP address for technical purposes. Links to Calendly, Instagram or LinkedIn are governed by the privacy policies of those platforms when you click them.
You can manage or block cookies through your browser settings. Blocking certain cookies may affect some website features.
How we protect information
We maintain a written information security program and implement administrative, technical, and physical safeguards designed to protect your information in accordance with applicable requirements of the Federal Trade Commission (FTC) Safeguards Rule and relevant legal requirements for tax preparers. However, no information storage or transmission system can guarantee absolute security.
How long we retain information
We retain information for as long as necessary to provide our services and meet our legal and record retention obligations. When information is no longer needed and no retention requirement applies, we securely delete or destroy it.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information through the website. If you believe a child under 13 has provided information to us through the website, please contact us so we can review the situation and take appropriate action. This does not prevent us from collecting information about minor dependents when necessary to provide tax services and supplied by an authorized person.
Questions and requests
If you have questions about this policy or wish to request access to, correction of, or deletion of your personal information, please email info@sylvananogueira.com. We will address your request as appropriate under applicable law and our record retention obligations.
Changes to this policy
We may update this policy to reflect changes in our practices or applicable requirements. We will publish the updated version on this page and indicate its last updated date.